To fix this, you will need to grab a keyboard and turn the game off. Once the game is off, plug the USB end of the keyboard into the game board and turn the game back on.
When the game turns on, the first screen that appears is black and displays information about the BIOS and other details. Hit the ESC button on the keyboard and this will take you to the BIOS settings of the board.
Hit the right arrow key to take you to the Advanced Tab. Go down until you see Video Configuration and press Enter. Highlight the UMA Frame Buffer Size and change it to the 1 GB option (default is set at 512 MB). Hit ESC, go over to the Exit Tab, and select Exit Saving Changes. Select Yes and when you leave the BIOS screen, unplug the keyboard from the game. This will improve the lagging problem on the screen.
To change how often the Progressive Bonus appears during the game, you will need to:
Open the Service Menu --> Administrator Menu --> Settings --> Game Settings --> Progressive Bonus
The default is set at a x4 multiplier. To increase the frequency at which the bonus token appears, decrease the multiplier to less than x4. To decrease the frequency at which the bonus token appears, increase the multiplier to above x4.
1.This could be because a player played past the
Output limit, which would have put it into a negative amount. After entering a
new password for the game (necessary if the “Activation Required” sign pops
up), the balance shown may be lower than the standard amount. The negative
amount is simply rolled over to the new balance (i.e. the negative amount is
subtracted from full balance).
2.For example, if a player played $12.00 past the
Output limit, the new balance that you should see after password activation
will be $12.00 less than the full amount you would normally see.
1.When a sign shows up saying “Activation
Required,” it means the board game has reached its playing limit and requires a
new activation code to continue functioning.
·Press the Operator Menu (on the back of the
machine) and go to the option labeled “Activation Password”
·On the top left of the screen, you should see 3
items: Machine ID, Sequence, and Version. These are unique to each board. In
the middle of the screen, you should see 5 groups of 4 Xs separated by a
hyphen. This is where the Activation Password will go.
1.To retrieve your Activation Password, you will
need to log on to ignite.coam.com and enter your credentials. Here you find manage games, which will display the games shown your account.
2.Locate your machine ID, click on that game, enter the Machine ID, Sequence, and Version of
your game. Before you obtain the new password, you will need to pay for it.
Upon payment completion, the new activation code will either be sent to you via email
or will be shown on the screen. You may also call the office during business hours and receive your activation code on certain circumstances.
3.Enter the new password in the machine. Upon
entering, a sign should come up saying “Activation Accepted.” This completes
the process and returns you to the main screen.
1.Open the Service Menu à Administrator Menu à Game Settings àPrize Timer
·You will have two options to choose from:
1.30 second Timeout with 10 second Wait Time OR
2.15 second Timeout with 5 second Wait Time
timer refers to the amount of time a player has to make a selection after
spinning before they run out of time to do so.
Timetimer is based on the pay
table, which displays the amount of money a player can win based on what they
end up spinning. The amounts shown will begin to decrease (based on the timer)
until there is no money to be won from that round (i.e. when the timer reaches
0, the player will not win anything).
1.This may be because of the ground wire on the
Play button being incorrectly grounded. To fix this, turn the machine off and
open the bottom cabinet.
2.If you look directly under where the Play button
is located, you should see 4 wires attached to the base of the button. Locate
the ground wire, which is a -colored wire.
3.Carefully detach the wire from the base and,
using a wire stripper, strip a piece of the wire so that the metal wiring is
visible. DO NOT TAKE OFF THE PLUG THAT ATTACHES TO THE BASE! MAKE SURE TO
STRIP THE WIRE AWAY FROM THE PLUG!
4.Using a long, spare string of wire, strip the
ends of it and place one end around the exposed metal on the grounded wire in
step 3. The two stripped parts should be touching each other in a way that they
will not come undone.
5.Unscrew (not all the way) one of the two screws
holding the power supply down. Take the other end of the stripped spare wire
and wrap it around the unscrewed screw and proceed to screw it back into the
hole. Make sure when it is screwed in that the metal end of the wire is
touching the screw.
6.Turn the machine back on and test the Play
button to ensure it is working.
1.Open the Service Menu à Administrator Menu à Settings àChange Password
·There is no default password set up initially.
To set the password, use the buttons labeled “1”, “2”, or “3” to create an
8-numbered combination from those numbers. After exiting, the password will be
·To reset the password, simply return to the
Change Password screen (you must enter the password before entering) and press
the “Reset” button. This will clear the password and leave the machine without
·BE CAREFUL! If you lose the password or
forget it, you MUST RAM CLEAR the machine!
1.For single screen machines, use your blue DB-15
VGA cable and insert one end into the game board where the section labeled “VGA”
is. Take the other end and insert it into the port in the monitor.
2.For dual screen machines, you will need 1
DisplayPort-to-VGA adapter 2 VGA cables, one for the top monitor and one for
the bottom monitor.
·To set up the top monitor, insert one VGA cable
end into the game board where the port labeled “VGA” is. Place the other end
into the upper monitor.
·To set up the bottom monitor, use your
Display-to-VGA adapter and insert it into the port on the game board labeled “DP0”
(this will be next to the “VGA” port). Then, insert one end of the second VGA
cable into the adapter and the other end into the bottom monitor.
1.The default setting is set up where you
can bet a minimum of $0.25 per spin. Tochange this:
·Open the Service Menu à Administrator Menu à Settings à Game Settings àMin Bet
1.The default you should see is set at x1. This is
known as the Min Bet Multiplier (MBM).
This multiplier ranges from x1 – x10 (This results in a minimum single-spin
range of $0.25 – $2.50). To change the minimum amount a person can bet in a
single spin, change the MBM by pressing NEXT or PREVIOUS.
2.For example, the current MBM is set at 1x. With
a credit cost of $0.25, the Min Bet comes out to $0.25 ($0.25 x 1). If you were
to change the MBM to 8x, the Min Bet comes out to $2.00 ($0.25 x 8).
1.Open the Service Menu and go down to the option
labeled “RAM CLEAR.” This will clear all machine data and configurations completely.
To perform the hard reset/RAM CLEAR: Please follow the proper GLC procedures.
·Open the “RAM CLEAR” option
·Open and close the logic door
·Exit and re-enter the RAM CLEAR option
·Press the “CLEAR RAM” button
2.When finished, this action will be recorded in
the Event List and reported to the SAS system, if applicable. .
1.Before getting started, make sure you have the
·Mutha Goose System with power cord
·Thermal printer with power cord
·1 Serial-to-Parallel cord (to connect the Mutha Goose
·RJ-45 Cat5 Cables (how many depends on the
number of machines you have)
·1 Fledgling for each machine
2.Looking at the Fledgling, you should see 2 RJ-45
ports located next to 2 red, 1 yellow, and 1 green light.
·The port closest to the light is the “OUT” port;
this port will be used to send information out of the machine and into either
the next machine or the Mutha Goose.
·The other port is the “IN” port and is used to
receive information from the adjacent machine. Plug the Cat5 cables into the
3.Connect the cables to each machine so that the
first machine uses only the “OUT” port to send out its information to the
second machine and the last machine uses its “OUT” port to send all information
to the Mutha Goose. This is known as the Daisy-Chain
4.With the last machine, use the free Cat5 cable
end to connect to the Mutha Goose, which should complete the wiring process
5.Check the Fledglings again and look for a
section labeled “Node Number.” Here you should find 2 blue square objects with
white numbers marked on top and a white arrow in the center. These are what
gives the machines their assigned position number.
·Change the blue square on the right so that the
number that the arrow is pointing to matches the position of the machine (i.e.
the first machine will have the arrow pointing at “1”, second machine “2”,
etc.). ONLY CHANGE THE BLUE SQUARE ON THE RIGHT. DO NOT TOUCH THE LEFT
6.Connect the printer and Mutha Goose together
with the Serial-Parallel cable and power on the Mutha Goose and printer. If
successful, the back of the Mutha Goose will have all of its lights on and
ready to go. These same lights should be on in each of the Fledglings as well.
When it comes time for a machine to print, the machine number will be displayed
on the top of the ticket.
1.Open the Service Menu à Administrator Menu à Settings à Game Settings àPay Table
·This option refers to the amount of money
returned to the player over the long run as a percentage. The options are 88%
(least difficulty for players), 90%, 92%, and 94% (highest difficulty for
1.If the printer is located inside the machine,
check to make sure a green light is emitting from it without any flashing signs.
·Open the Service Menu à Administrator Menu à Settings à Machine Settings àCollect Button
1.Make sure this is set to “Printer” and NOT “Pulse Payout”
·Check the dip switch settings on the printer. It
should be set so that switches 1 and 3 are ON (positioned downward) and 2 and 4
are OFF (positioned upward)
·Reboot the machine and then perform a Printer
1.Accessing Administrator Menu à Settings à Hardware Test àPrinter Test.
Print out the “COLLECT” option and the printer should print and 2 and 4 are OFF (positioned
upward)lashing. Then acout the last cashout transaction
·In the case that the green light on the printer
is flashing, refer to the “LED Diagnostics” label on the side of the printer
and determine what the flashing lights indicate.
2.If the printer is located outside the machine
(e.g. attached to a Mutha Goose System), be sure that the correct interface is
selected in the game. Do this by:
·Open the Service Menu à Administrator Menu à Settings à Machine Settings àCollect Button
1.Make sure this is set to “Pulse Payout” and NOT
1.A re-calibration of the touchscreen monitor is
·Open the Service Menu or Operator Menu (either
will be fine)
·You will see as the second-to-last option “Touchscreen
Calibration.” Choose this option.
·You will be asked to touch certain parts of the
screen in order to recalibrate the touchscreen. As precisely as you can, touch
the different areas. After completing the calibration, you should see no
1.For GA – based machines: NO. You must call Intralot (1-877-261-6242) in order to
decommission the current game BEFORE
you can insert the updated SATA-DOM or game board. They will make sure the
current game is not able to be played before allowing you to replace it with
the updated version.
·To commission an updated game board, replace the
current game board with the updated game board and call Intralot once again.
·To commission an updated SATA-DOM after
decommissioning the older version, turn off the machine, unscrew the game board
cover, locate the current SATA-DOM. It should be located in either the top
right or bottom right. Carefully unlatch it and replace it with the updated
version. Turn on the machine after screwing in the cover back on and call
Intralot to commission the game.
2.For machines located outside of GA: First, power
off the machine.
·If you are swapping game boards, carefully
unplug everything connected to the current game board and take it out before
inserting the updated veing game
boards, carefully unplug everything conrsion.
With SATA-DOMs, after turning off the machine,
unscrew the game board cover, locate the current SATA-DOM and carefully unlatch
it and replace it with the updated version. Turn on the machine after screwing
in the cover back on.
1.To change the SAS settings on the game, you need
to open the Service Menu à
Administrator Menu à
·The default is placed at 1, so if the game needs
to be connected to a different port number, simply change the number displayed
on the right side of the SAS settings to match the port number. This will cause
the machine to reboot to configure the settings
1.Identify the type of bill validator that is
connected to the game (JCM, MEI, Pyramid, Astrosystems). After this, you need
to ensure that the right bill acceptor interface is displayed in the settings.
·Access the Administrator Menu à Settings à Machine Settings àBill Acceptor
1.Change the option currently displayed to the
option that best represents the connected bill validator. Options include: OFF, Pulse (Best used for ICT Bill Validators), JCM, and MEI/Pyramid
(Works with Astrosystems Bill Validators as well)
2.Next, check the dip switch settings on the side
of the bill validator. The following is a list of correct dip switch settings
that should be implemented:
switches 1, 2, and 6 should be ON,
everything elsehould be ON, everything
OFFg else OFF OFF
switch 3 should be ON, everything
switch 7 should be ON, everything
d.After changing these settings, reboot the
machine and check if the bill validator functions normally. If not, move to
2.Check the wiring of the bill validator to the
1.The default setting is set up where you can only
bet up to $2.50 per spin. Tochange this:
·Open the Service Menu à Administrator Menu à Settings à Game Settings àMax Bet
1.The default you should see is set at x10. This
is known as the Max Bet Multiplier (MBM).
This multiplier ranges from x1 – x20 (This results in a single-spin range of
$0.25 – $5.00). To increase how much a person can bet in a single spin, change
the MBM by pressing NEXT or PREVIOUS.
2.For example, the current MBM is set at 10x. With
a credit cost of $0.25, the Max Bet comes out to $2.50 ($0.25 x 10). If you
were to change the MBM to 20x, the Max Bet comes out to $5.00 ($0.25 x 20).
2.If you want people to bet more than $5.00 per
spin, you need to change the Credit Cost
as well. This cost sets the minimum credit value. To change this:
·Open the Service Menu à Administrator Menu à Settings à Machine Settings àCredit Cost
1.The Credit Cost default is set to $0.25 and can
range from $0.01 to $1000. To change this, go to the Credit Cost option and
press NEXT or PREVIOUS to change this value. BE CAREFUL! Changing this
value can result in a very high Max Bet and Payout! Follow the
example below on how to change the Max Bet.
2.The default MBM and Credit Cost is set to 10x
and $0.25, respectively. This leads to a single-spin bet of $2.50. If I wanted
to change the Max Bet to $10.00, I could either:
a.Increase the MBM to 20x and the Credit Cost to
b.Keep the MBM at 10x and increase the Credit Cost
c.Decrease the MBM to 2x and increase the Credit
Cost to $5.00
·Select Administrator Menu à Settings à Machine Settings àPulse Out Cost
·The default is set at $1. This indicates
that the printer will print out the entire amount listed in the credits.
·To change this, select NEXT to increase the
increment amount. If you wish to print out tickets in increments of $5, change
the Pulse Out Cost to $5 and exit the Service Menu for the change to take place
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